Terms and Conditions of Sale

​

1. Introduction

 

These terms and conditions govern the sale of goods and provision of services by ("Spices & Flavours") to the customer.

​

2. Ordering

​

2.1. Orders can be placed in person, via telephone, or through our online ordering system.

 

2.2. The Restaurant reserves the right to refuse any order placed by the Customer.

 

3. Prices and Payment

 

3.1. Prices for goods and services are as displayed on our menu or as communicated to the Customer at the time of order placement.

 

3.2. Payment for orders can be made in cash, by credit/debit card, or via other approved payment methods.

 

3.3. All prices are inclusive of applicable taxes and service charges.

 

4. Delivery & Shipment

 

4.1. Delivery services are subject to availability and may be limited to certain areas.

 

4.2. Delivery times provided are estimates and are not guaranteed.

 

4.3. The Restaurant will not be liable for any delay or failure to deliver caused by circumstances beyond our control. Force majeure applies.

 

5. Cancellations and Refunds

 

5.1. Orders may be cancelled by contacting the Restaurant prior to dispatch/delivery. Cancellations made after this time may be subject to a cancellation fee.

 

5.2. Refunds for cancelled orders or unsatisfactory goods/services will be issued at the discretion of the Restaurant.

 

6. Quality and Satisfaction

 

6.1. The Restaurant aims to provide goods and services of the highest quality.

 

6.2. In the event of any issues with the quality or satisfaction of goods/services received, the Customer should contact the Restaurant promptly to discuss a resolution.

 

7. Health and Safety

 

7.1. The Restaurant adheres to strict health and safety standards to ensure the safety of our customers.

 

7.2. Customers with food allergies or dietary requirements should inform the Restaurant at the time of ordering.

 

8. Intellectual Property

 

8.1. All intellectual property rights in relation to the goods and services provided by the Restaurant remain the property of the Restaurant.

 

9. Governing Law

 

9.1. These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction].

 

10. Amendments

 

10.1. The Restaurant reserves the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website or other notification to the Customer.

 

By placing an order with the Restaurant, the Customer agrees to be bound by these terms and conditions.